Shipping policy

SHIPPING POLICY – AREZZA JEWELRY

AREZZA JEWELRY ships to Italy and to European Union countries currently enabled on the website.

Shipping within Italy

Standard shipping cost: €7.00.
Shipping is free for orders of €55.00 or more.

Shipping within the European Union

Standard shipping cost: €14.99.

Applicable shipping costs are always shown at checkout before the order is confirmed.

Delivery Times

Estimated delivery times are:

Italy: 3–5 business days.
European Union: 3–5 business days, subject to possible carrier delays or specific destination conditions.

The delivery times shown are estimates and may vary due to circumstances beyond the direct control of AREZZA JEWELRY.

Order Preparation

Orders are prepared and handed over to the carrier as soon as possible after payment confirmation.

Tracking

When available, customers will receive the information needed to track their order.

Damaged or Lost Parcels

If a parcel appears damaged upon delivery, we recommend reporting the issue immediately to the carrier and contacting AREZZA JEWELRY at charlie1970696969@gmail.com.

In the event of non-delivery or suspected loss of a shipment, customers may contact us and provide their order number. AREZZA JEWELRY will carry out the necessary checks with the carrier.

For consumers, the risk of loss or damage to the products passes to the customer when the customer, or a person designated by the customer other than the carrier, takes physical possession of the products.

Delivery Address

The customer is responsible for providing a correct and complete delivery address. If the information provided is incorrect, any additional costs for a new shipment may be charged to the customer where permitted by applicable law.

Customer Support

For shipping enquiries, please contact:

AREZZA JEWELRY
Email: charlie1970696969@gmail.com
Tel.: +39 334 116 1912